Shipping & Returns

FREE SHIPPING RULES: 

 For UK mainland addresses the free shipping levels are on orders over the value of £40.

 For non-UK addresses, including Europe, the free shipping levels are on orders over the value of £75

PLEASE NOTE WE ARE NO LONGER ABLE TO SHIP TO SOME COUNTRIES. IF YOUR COUNTRY DOES NOT HAVE A SHIPPING TARIFF WE ARE NO LONGER ABLE TO SHIP TO YOU. 

IF YOU WOULD LIKE TO ORGANISE YOUR OWN SHIPPING, PLEASE CONTACT US ON 01342 888 099

Delivery Times: All products ordered before 1pm Monday to Friday excluding bank holidays will be dispatched the same day subject to stock availability. Standard UK delivery will be 2 – 5 days. International delivery times vary, please enquire at time of ordering. Europe deliveries are estimated at 14- 28 days but may be longer in peak times.

 

Duty and Taxes

Please note that the we do not cover any Duty or Taxes on orders sent outside of the UK. Any applicable charges will need to be paid by the buyer on reciept of the goods. If the buyer refuses the payment of duty any costs incured in returning the goods to the Chlorella- Europe will be deducted before any refund is made.

 

How do I return an item?

Please contact us at 01342 888 099 and speak to our customer service representative for more information on returning an item. Thank you.